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Cancellation Policy

South Indian Boutique / Cancellation Policy

South Indian Boutique believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • We shall not be able to process the cancellation if the order/orders exceed 48 hours after the order is placed.Store credit will be provided against the cancellation of an order.

Return & Refund Policy

There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our Customer Service number +91 40 6512 2596.

The return process of the product can be restricted depending on the nature and category of the product.

Conditions for return:

  • Returns are accepted only to the orders which are not designed as per the customer requirements. Unless the product is not designed according to the requirements specified during the order placement are not eligible for returns.
  • Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
  • Products/Items should be UNUSED.
  • The return shipping costs must be paid by the buyer.
  • Products should be returned in their original packaging along with the original price tags, labels and invoices.
  • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.

Refunds:

We will process the refund after receipt of the product by South Indian Boutique or its business partner. Refund will be processed based on the mode of payment of the order

  • Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next statement.
  • Orders paid by net banking accounts will be credited back to bank account.
  • For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the “billing name” provided at the time of placing the order.